Resident Relations Specialist

Department

Operations

Job Description

Pine Trace, a 420 site manufactured home community, is seeking an individual to assist the Community Manager with our Lease-to-Purchase Program. The selected candidate will handle:

• Residents wishing to renew their home leases
• Customer service issues related to leased homes
• Service/cost management 
• 90 day home inspections
• Resident retention promotions

Qualifications

Minimum two years customer service/sales/leasing experience in multi-unit/multi-site rental property, retail or hospitality environment.  Bilingual in English and Spanish required.

• Must enjoy sales and have a proven track record
• Must accurately assess resident issues, respond quickly and provide exceptional service
• Must be able to accurately complete leases and other necessary documents
• Must have proficient computer skills

Education

High school diploma/GED.  

Location(s)

Houston, TX

Job Type: Full Time

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