Bilingual Office Coordinator

Department

Operations

Job Description

The Office Coordinator is responsible for handling the routine office work and administrative responsibilities of the River Ridge Community. Highlights include:

 

Administration:

*Answer the telephone courteously; handle routine questions and inquiries, referring complex matters to Community Manager.

*Under the direction of the Community Manager, maintain petty cash fund, recording expenditures in proper accounts.

*Prepare and distribute rule reminders and violation notices as directed by the Community Manager.

    

Resident Relations:

*Assist with implementation of resident relation activities at the community.

*Field resident or community complaints, suggestions and comments and forward to appropriate management.

*Prepare eviction paperwork as directed by Community Manager.

 

 Marketing/Sales:

*Establish rapport with each prospective resident; provide appropriate information regarding the community as requested.

*Maintain and assist with the preparation of resident and customer information including brochures, flyers, etc., pertaining to homes for sale (new, used, and brokered homes), community events, and other materials as directed by the Community Manager or Community Sales Representative.

*Show a home to a customer at the discretion of the Community Sales Representative and/or the Community Manager.

 

Rental Management:

*Collect and post resident security deposits, processing fees, rents, inspection or other fees; record in the proper accounts and issue receipts.

Qualifications

Minimum of two years secretarial/administrative experience.  Strong customer service skills and computer skills. Sales experience helpful. Bilingual required.

 

Must be willing to work  Monday - Friday and some Saturdays.

Education

High school diploma/GED

Location(s)

Austin, TX

Job Type: Full Time

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