Resident Relations Specialist

Department

Sun Homes

Job Description

Windham Hills MHC, a 402 site manufactured home community, is seeking an individual to assist the Community Manager with our Lease-to-Purchase Program. The selected candidate will handle:

• Residents wishing to renew their home leases
• Customer service issues related to leased homes
• Service/cost management 
• 90 day home inspections
• Resident retention promotions

Qualifications

Minimum two years customer service/sales/leasing experience in multi-unit/multi-site rental property, retail or hospitality environment.

• Must enjoy sales and have a proven sales track record
• Must accurately assess resident issues, respond quickly and provide exceptional service
• Must be able to accurately complete leases and other necessary documents
• Must have proficient computer skills
• Must be willing to work a schedule of Tuesday - Saturday.

Education

High school diploma/GED.

Location(s)

Jackson, MI

Job Type: Full Time

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